Every project, newest first

I set a readiness-first design direction for Business Process Solutions, the first Microsoft first-party workload on Fabric to reach GA, and gave the team its first shared adoption baseline: about half of active items had no data source connected.

I reframed DevQuest from gamified speed to review confidence, and the stakeholder goal grew from completion time alone to completion time plus PR quality.

I reframed shared audio from a minimum-scope question into a findability problem. Research moved the plan from one entry point to six, and the Quick Settings tile we recommended is how people start sharing in Windows 11.

I defined the battery state model behind Windows 11's redesigned battery icon and taskbar percentage, which cut average misreading from 8.5 points to under 2 in a 48-person study.

I designed the end-to-end restore experience for Windows 11 point-in-time restore, from the recovery screen to Settings. It became generally available in June 2026.

I designed the review-before-run script experience for Windows Server's first AI assistant, which reached private preview in July 2025 with no generated script able to run without an admin's decision.

Energy Saver shipped in Windows 11, version 24H2, as a power mode people can leave on. I designed how its state shows on the taskbar and helped two organizations agree on what that signal means.

I designed the Content Credentials experience for Microsoft's video player and provenance checking site, quiet when media checks out and interrupting only when it's broken. In an 8-person study it helped people trust real media more and doctored media less.

With our researcher, I defined a "clear, not easier" direction for the Azure Video Analyzer portal from a nine-session study with five developers, which turned a stalled naming debate with the API owners into a concrete stakeholder choice.

I set an operator-first direction for the Azure Media Services portal and carried it into Azure Video Analyzer, turning Live Events into a supported portal workflow; support satisfaction passed its 4.7 goal in August 2020.